It is no secret that the healthcare sector has had an increased focus on the patient experience and their satisfaction. Hospitals, especially, are always considering ways to improve the patient...

Approximately 2 million MRI procedures cannot be completed worldwide due to patient anxiety disorders or claustrophobia. With an average reimbursement of $500 (U.S.) per MRI scan, this is equal to $1...

Moms-to-be experience many emotions when laboring. Feeling scared, anxious, and overwhelmed is normal… but overall, if the baby is healthy – the parents will feel joy.

Sleep is necessary to keep us alert, elevate our mood, steer off illness, improve our health, and of course… to make us look well rested and encourage “beauty”. Just as we need water to survive, we...

Hospitals are looking for ways to reduce opioid use with their patients to decrease the risk of addiction. Pain management clinics, pain conferences, and pain committees within the hospital are...

Many Skilled Nursing Facilities (SNF) are continually looking for ways to improve person-centered care initiatives, while at the same time focusing to decrease anti-psychotic medications.

As of January 2018, Freestanding Ambulatory and Outpatient Hospital surgical centers (OAS) are now participating in reimbursements based on patient satisfaction scores OAS CAHPS (The Consumer...

The quest for higher patient satisfaction scores seems to be the holy grail of healthcare these days. Or is it more a catch 22?

For my son Tanner, it was going to be a really fun summer, the one between high school and college when all the friends are together for one more season.