ARTICLE
March 24, 2017

Meet Queenee: A Passion for Patient Care Drives Performance, Success, and Satisfaction

Here at Beekley we have many multi-faceted, truly talented and passionate associates. We know about their contributions to Beekley Medical, but we want to share their stories with you too. 

Today we’re spotlighting Queenee Alcedo, Senior Account Manager, Radiation Oncology. Queenee is a multi-year sales-achievement winner who has earned top honors as a Golden Circle of Excellence award winner five times, including the last three consecutive years.  

Queenee's consistent track record of achievement and success can be directly attributed to her hard work, drive for excellence, and most especially - her dedication to doing what's right for her customers and their patients. 

“Working at Beekley allows me to do my part in the fight against cancer by introducing products that will aid in a patient’s early detection all the way through their radiation treatment.”

For Queenee, building strong relationships with her customers and providing them with world class customer service is her main goal each and every day. This is a practice she’s continued for the past 11 years on Beekley Medical's radiation oncology team, earning her not only a myriad of accolades and recognition from our company, but also the loyalty and trust of her customers.

Queenee's motivation stems from knowing that the products she sells would be the same products she would want used if it were her loved one being treated. And because of that, Queenee has built some of the strongest relationships with those she works with.

Regarding her drive for always providing world class customer care, Queenee says, “It’s my goal to be the best account manager my customers work with and offer them value so they know working with me is a good decision and a valuable one. My success in sales has always been a result of believing in the products I’m selling as the best solutions available for my customers. Patient care and customer satisfaction have always been important for me.”

Queenee’s customers agree. They are enthusiastic in relating to us how much they love working with Queenee and with Beekley Medical. Here are just some of the amazing things they have said:

  • "Queenee is the best rep you can ever have. She has done a phenomenal job. Queenee is very pleasant, always has a smile on her face. Her goal is to make sure we are being taken care of correctly. You can tell she always enjoys her work. She's not in a rush or hurry; it makes my day absolutely go smoother." - Director of Purchasing at a Radiation Oncology facility in Fort Myers, FL
  • “[Queenee is] always courteous and friendly. A great asset to the company." - Chief Therapist in Fort Worth, TX
  • "The personal touch we get from Queenee is awesome. We know we can always reach out to her with questions on anything, and everything." - Director of a Radiation Oncology facility in Charlotte, NC   

 

Queenee's customers have also commented on how working with Queenee demonstrates Beekley's values toward patient satisfaction and world class customer care.

This is because Queenee lives Beekley’s values - they are visible everyday through her actions, expert, timely communication, and the relationships she has built with her customers.  She knows that by making sure her customers have the best experience with Beekley Medical, she helps them save lives every day. 

 

Related Content: 

How a Mission to Positively Impact People’s Lives Drives Growth at Beekley Medical

 

Jessica Harvey
Sales & Marketing Support Specialist
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